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Working Papers on Information Systems ISSN 1535-6078
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Number of items: 2.
Taylor, N. (2005). "An exploratory study of customer responses to complaint Web sites," Indiana University, USA.
Dennis, A.R., Taylor, N. (2004). "Information Foraging on the Web: The Effects of “Acceptable” Internet Delays on Multi-page Information Search Behavior," Indiana University, USA.