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A Usability Analysis Framework for Healthcare Information Technology

Surendra Sarnikar
Dakota State University, USA
Maureen Murphy
Dakota State University, USA


Abstract
Healthcare organizations are investing in healthcare information technology (HIT) to improve quality and outcomes. However, HIT has also been known to introduce unintended consequences and adverse effects. The adverse effects range from process changes to serious clinical errors. In order to ensure the safety of healthcare information technologies, we propose a usability analysis framework for healthcare information technology that can help identify, classify and prioritize potential errors. Such a framework can help design better usability studies specifically targeted at studying technology-induced errors and therefore help in the design of safer healthcare information technologies.

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Reference:Sarnikar, S, Murphy, M. (2009). "A Usability Analysis Framework for Healthcare Information Technology," . Sprouts: Working Papers on Information Systems, 9(62). http://sprouts.aisnet.org/9-62
Keywords:Usability, Healthcare Information Systems, Medical Errors
Item Type:Article - Volume 9 Article 62 (2009)
Language:English
Email: Surendra Sarnikar (sarnikar@acm.org)
Maureen Murphy (Maureen.Murphy@dsu.edu)
Additional Information:Please contact the authors for a current version of this work.

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