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The Working Lifeworld of Situated Subjects and the World System of Software Maintenance: Destabilizing a Distinction

Gianmarco Campagnolo
University of Trento, Italy


Abstract
This is a theory of the ways post-sale software maintenance processes relate with local contexts of software usage. The larger topic addressed by the theory is the relationship between situated subjects life world and social theories and the possibility to definite "situations" in contemporary analyses of global phenomena. The narrower topic concerns the covariance of local usage practices with software maintenance processes within and across public sector organizations. The theory builds upon fieldwork conducted since 2006 in a number of Italian public sector organizations. Three different approaches to software maintenance with their relation with local software usage practices have been devised: in house providing, contract work and internal maintenance. In this position paper I will present some evidence only from the case of the in-house providing model.

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Reference:Campagnolo, G. (2009). "The Working Lifeworld of Situated Subjects and the World System of Software Maintenance: Destabilizing a Distinction," Proceedings > Proceedings of ALPIS
itAIS, Italy . Sprouts: Working Papers on Information Systems, 9(2). http://sprouts.aisnet.org/9-2
Keywords:software maintenance, social theories, situated subjects
Item Type:Article - Volume 9 Article 2 (2009)
Language:English
Email: Gianmarco Campagnolo (gianmarco.campagnolo@gmail.com)
Related Link(s):http://events.unitn.it/en/alpis09
Additional Information:ALPIS 2009 | February 5-8, 2009 | Carisolo, Trento, Italy | http://events.unitn.it/en/alpis09

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