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Asynchronous Decision-Making in Distributed Teams

Qing Li
Syracuse University, USA
Robert Heckman
Syracuse University, USA
Eileen Allen
Syracuse University, USA
Kevin Crowston
Syracuse University, USA
U. Yeliz Eseryel
Syracuse University, USA
James Howison
Syracuse University, USA
Andrea Wiggins
Syracuse University, USA


Abstract
Extensive use of CSCW applications can influence group decision-making practices. Unlike previous research focused on the influence of synchronous ICTs, our study examines how group decisions are made in asynchronous communication channels. Our inductive qualitative analysis of 360 decision episodes of six FLOSS projects revealed diversity in decision-making practices, which appears to be related to differences in project effectiveness and task type. We also find that standardization of procedures through CSCW tools transforms the nature of some software development work from non-routine to standard procedure.

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Reference:Li, Q., Heckman, R., Allen, E., Crowston, K., Eseryel, U.Y., Howison, J., Wiggins, A. (2008). "Asynchronous Decision-Making in Distributed Teams," Syracuse University, USA . Sprouts: Working Papers on Information Systems, 8(9). http://sprouts.aisnet.org/8-9
Keywords:computer-supported cooperative work, open source, distributed work, decision making, virtual teams
Item Type:Article - Volume 8 Article 9 (2008)
Language:English
Email: Qing Li (qli03@syr.edu)
Robert Heckman (rheckman@syr.edu)
Eileen Allen (eeallen@syr.edu)
Kevin Crowston (crowston@syr.edu)
U. Yeliz Eseryel (uyeserye@syr.edu)
James Howison (jhowison@syr.edu)
Andrea Wiggins (awiggins@syr.edu)

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