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Group Maintenance in Technology-Supported Distributed Teams

Michael J. Scialdone
Syracuse University, USA
Na Li
Syracuse University, USA
James Howison
Syracuse University, USA
Kevin Crowston
Syracuse University, USA
Robert Heckman
Syracuse University, USA


Abstract
Are geographically-distributed teams which exhibit high levels of group maintenance between members successful? We answer this through content analysis of emails from two Free/Libre Open Source Software (FLOSS) teams. Our results illustrate that the groups utilize low levels of organizational citizenship behaviors and high levels of positive politeness actions.

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Reference:Scialdone, M.J., Li, N., Howison, J., Crowston, K., Heckman, R. (2008). "Group Maintenance in Technology-Supported Distributed Teams," Syracuse University, USA . Sprouts: Working Papers on Information Systems, 8(8). http://sprouts.aisnet.org/8-8
Keywords:group maintenance, distributed work, virtual teams, open source, organizational citizenship
Item Type:Article - Volume 8 Article 8 (2008)
Language:English
Email: Michael J. Scialdone (mjsciald@syr.edu)
Na Li (linasyr@gmail.com)
James Howison (jhowison@syr.edu)
Kevin Crowston (crowston@syr.edu)
Robert Heckman (rheckman@syr.edu)

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