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The Impact of e-government on the organization; a case study in Amsterdam

Victor van der Waal
University of Amsterdam, The Netherlands
Jeroen Vloeimans
University of Amsterdam, The Netherlands


Abstract
In order to improve service delivery and in order to achieve centrally formulated goals, Dutch local governments (municipalities) introduce innovative technologies in their organizations. The implementation of technology affects the organizations in several ways. The structuration model of technology defines elements in the organization which are affected by technology. This model is used to determine the effect of e-government technology on e.g. human actors and organization structure. We use the e-government maturity model to define different stages of e-government. This enabled us to analyze the impact of e-government during different stages of e-government development in practice. This study can be helpful for e.g. managers of e-government projects as these projects are often described to be unmanageable and complex, and this paper gives insight in the effect of e-government on the organization.

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Reference:Waal, V.L. van der, Vloeimans, J. (2006). "The Impact of e-government on the organization; a case study in Amsterdam," University of Amsterdam, Netherlands . Sprouts: Working Papers on Information Systems, 6(20). http://sprouts.aisnet.org/6-20
Keywords:e-government, technology, organizational impact
Item Type:Article - Volume 6 Article 20 (2006)
Language:English
Email: Victor van der Waal (v.l.vanderwaal@uva.nl)
Jeroen Vloeimans (jvloeimans@science.uva.nl)
Related Link(s):http://primavera.feb.uva.nl/scripts/abstract.php?id=212

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