Language Games in Computer-Mediated Communication

Jessica L. Carlo Case Western Reserve University, USA

Youngjin Yoo Case Western Reserve university, USA

Abstract
Drawn upon Wittgenstein’s theory of language games, we propose a pragmatic perspective of organizational communication, which unites research in media richness, sense-making, and conversation analysis. We conducted a comparative study of face-to-face versus computer-mediated reference transactions in an academic library and found that communicative context impacts the way people use language, and people consciously utilize linguistic signals to create a communicative context, especially a context of politeness.

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Reference:	Carlo, J.L., Yoo, Y. (2003). "Language Games in Computer-Mediated Communication," Case Western Reserve University, USA . Sprouts: Working Papers on Information Systems, 3(11). http://sprouts.aisnet.org/3-11
Keywords:	Computer-Mediated Communication, Media Richness Theory, Language Games, Wittgenstein, Sense-Making, Conversation Analysis, Politeness, Linguistic Strategies
Item Type:	Article - Volume 3 Article 11 (2003)
Language:	English
Email:	Jessica L. Carlo (jessicaluo@case.edu)

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