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Working Papers on Information Systems ISSN 1535-6078
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The struggle for 'appropriateness' - new sources of (techno-)stress

Stefan Schellhammer
Westfaelische Wilhelms-Universitat Munster, Germany
Russell Haines
Old Dominion University, USA
Stefan Klein
University of Münster, Germany


Abstract
Information and communication technologies are employed in every aspect of contemporary life. Facilitated by ICT, many innovations in the organization of work have taken hold. The effects of these developments on the quality of life are disputed. By referring to the phenomenon of ‘technostress,’ scholars’ caution against potentially harmful effects of ICT on workers’ health. This relatively new line of research roots the sources of stress for the individual in features of ICT. The present paper is motivated by the observation that ICT is also rooted in social relations. The way it is used is heavily influenced by social norms and sensemaking. Based on this, the paper theorizes about new sources of stress originating from the social sphere that are enabled and facilitated by ICT. In particular, the paper investigates the notion of ‘appropriateness’ as a theoretical building block for a more complex understanding of stress in today’s workplaces. In doing so, the paper seeks to establish a new theoretical framework capable of investigating new sources of stress on a theoretical as well as empirical level.

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Reference:Schellhammer, S., Haines, R., Klein, S. (2012). "The struggle for 'appropriateness' - new sources of (techno-)stress," Proceedings > Proceedings of JAIS Theory Development Workshop . Sprouts: Working Papers on Information Systems, 12(15). http://sprouts.aisnet.org/12-15
Keywords:information systems, technostress, ICT, appropriateness
Item Type:Article - Volume 12 Article 15 (2012)
Language:English
Email: Stefan Schellhammer (stsc@wi.uni-muenster.de)
Russell Haines (rhaines@odu.edu)

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