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Designing Collaborative Infrastructures to Support Distributed Work

Uri Gal
University of Sydney, Australia
Sean Hansen
Rochester Institute of Technology, USA


Abstract
A growing proportion of contemporary organizational work takes place in the context of distributed collaborative environments which involve the interaction of multiple organizations with distinct areas of expertise, technologies, and work practices. In this research-in-progress, we develop a three-part model of the facets of collaborative infrastructure that support such distributed collaborative environments. We argue that collaborative infrastructures inherently reflect the interplay of practices, artifacts, and discourse. Specifically, our model asserts that the development of shared practices and artifacts by organizations engaged in collaboration is mediated by the emergence of common discourses between the parties. The preliminary theorizing developed in this paper is based on multiple case study analyses of collaborative projects in the areas of architecture, engineering, and construction (AEC) and software development and implementation. Our initial research suggests key areas of consideration by collaboration leaders in the development of collaborative infrastructures for distributed work.

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Reference:Gal, U., Hansen, S. (2010). "Designing Collaborative Infrastructures to Support Distributed Work," Proceedings > Proceedings of SIGPrag Workshop . Sprouts: Working Papers on Information Systems, 10(120). http://sprouts.aisnet.org/10-120
Keywords:Boundary objects, collaborative infrastructure, discourse, language-games
Item Type:Article - Volume 10 Article 120 (2010)
Language:English
Email: Uri Gal (uri.gal@sydney.edu.au)
Sean Hansen (shansen@saunders.rit.edu)

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